Returns & Exchanges

At Haro Bikes, we stand behind the quality of our gear and offer a 30-day return window for all unused products in their original packaging. We are committed to ensuring you have the right equipment for your ride, providing a seamless process for both returns and size exchanges.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Place the unused items back in their original manufacturer packaging, ensuring all tags, manuals, and protective padding are included to prevent damage during transit.

3

Affix the Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse technicians inspect the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing